AT&T Digital Life works with Apple Watch!
Stay connected and in control. This app lets AT&T Digital Life customers view and control their Digital Life system while on the go. An active Digital Life account is required.
By Haley $uck$
Just switched over this weekend, and I regret it. The keypad tablet is horrible, and at times unresponsive. The app, is terrible you can't get the cameras to pull up correctly.
From amazing to worst system ever
By who ever you want me to be
I got this system in 2015. At the time this was the best company to offer automation with video, keyless entry, lighting, and all the newest security features. Through the many app updates and competitors in the marketplace this system is obsolete now. However the cost is the same $70 a month.
The app DOES NOT WORK anymore. We no longer receive text notifications which was a feature I really loved. It would text you when the camera caught movement on your property. (Notifications stopped working last year)
The video footage only captures quick movement so your video footage will only be a few seconds at a time unless you manually launch the recording. (This was an issue from day one) I used to log in to check the feed when I got notifications until they got rid of that feature.
Last week our door lock stopped working. I was on the phone with customer service for an hour trouble shooting and nothing helped. Just before the tech arrived 3 days later (We could not use that door for 3 days) it started working again. I’m waiting for the next time it just stops working without notice.
Animals will trigger the alarm (has always been an issue)
SUGGESTION: Take a look at the Google Nest alarm suite. It’s $30 a month instead of $70 and you get the same features but with newer technology. The cameras have facial recognition, live video with 10 days of fully recorded 24-7 feeds, the motion sensors can recognize animals, and the ring doorbell has video footage and allows you to speak through your phone to the ring door bell from anywhere.
BENEFITS: At&t has promotions that will remove the cost of the equipment however the monthly fee is the highest in the industry. The Google Nest has about a $3000 cost to get the equipment but has between $5-$30 monthly service fee depending on the equipment you buy.
Hope this helps new home owners!
After all these years...
I just hope and pray the actual alarm system, if needed, would work vastly better than the lousy app which you can never ever count on.
Not impressed with app
By Dissatisfied iser also#
Very inconsistent in messages. I receive at times recently sent notifications and then receive notifications afterwards that I should have received before. Sometimes it could be hours before I receive notifications. All network devices have tested good for receiving and sending data. Not impressed.
Zero Stars If I Could
So slow, so buggy, tried on multiple devices and still the worse smart home app out there.
Every time an update happens the features and ease of use get worse. One in particular, you used to be able to download as many videos as you want from archive at one time THEN that changed to one at a time. HUGE pain and waste of time. NOW WAY WAY WAY Worse! Now when your in your archive videos and select the “1” (terrible) Video and download it, it boots you out of the archive videos every single time!!! I am so irritated and frustrated. Strongly considering changing services! Go back to the way it was! People are busy and don’t have time to WASTE with things that should be simple.
Be prepared to fail
Deserves 0 stars. Every time I want to use this app I have to try what I am doing 2-3 times before it actually works. Example enable/disable programs.It would also be nice to see current camera views when you login, not week old pics from your cameras ;(
Still hasn’t improved. App still shows old pictures from your cameras even after force closing app. The cameras themselves don’t even generate motion alarms anymore after last major update. Support was unable to fix.
This application is absolute garbage. Save yourself the trouble and do not download. You cannot rely on this app to engage with your home security/automation... so there’s really no point in downloading this.
Let me be clear- Digital Life service is good. Great value. But this app is horrendous. Absolute TRASH. This is nothing new either, this app has been unreliable for YEARS. Very clear at&t does not want to invest too much money here.
App works a lot better now.. except i dont get notifications on my phone any more. Iphone xs.
Worst company ever
Th this is the worst company in the whole world my house almost caught on fire because their smoke alarms don’t work my system went down over a dozen different times in the last four years that text while they were in my home broke the AC reflow system and half in the attic the wraps at AT&T digital life refuses to give me their home-office information to make a complaint and try and get my system repaired don’t do business with this company they are very unethical