Postmates - Food Delivery

Postmates - Food Delivery

By Postmates Inc.

  • Category: Food & Drink
  • Release Date: 2012-04-11
  • Current Version: 5.0.9
  • Adult Rating: 4+
  • File Size: 138.64 MB
  • Developer: Postmates Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 4
4
From 84,215 Ratings

Description

Postmates is the first app to deliver whatever you want when you want it. We will deliver food from any restaurant and merchandise from any store. One of our 300,000+ Postmates will bring everything right to your doorstep. So what’s it really like? You wake up on a Saturday morning craving some bagels so you find your favorite bakery and order it on Postmates. Those warm bagels arrive in less than 30 minutes and you realize that this was the best idea you’ve had. Ever. Now it’s a Sunday afternoon and after a long day at the park it’s time to binge watch that new Netflix show. You literally can’t even “do” cooking because it’s 2019 and your fridge is empty. So you order a Chipotle bowl that arrives right when you need it—just like magic. But then it’s Monday and—after a busy morning—you just don’t have time for the lunch line at Tender Greens. But you’re craving the Tuna Nicoise Salad, so you use Postmates Pickup to skip the line and grab your takeout from the counter since it’s ready right when you get there. Left your phone charger in the office, but need to work late? It’s okay. A Postmate is coming your way with Red Bull from 7-Eleven and a charger. Should you expense the Red Bull? That’s up to you. Just remember that the delivery fee from any of our 400,000+ Partners is as low as $1.99. Don't like delivery fees at all? Become a member of Postmates Unlimited and never pay a delivery fee on any order over $15, no questions asked. Oh, and there's a free trial waiting for you in the app right now. Feeling the urge to download? We get it. Because we get anything, anytime, anywhere. Go ahead and live your best life—in sweatpants, or a power suit. GET ANYTHING DELIVERED We deliver from virtually any store or restaurant in your city. Order late-night meals, last-minute birthday gifts, cleaning supplies, pet food—anything. No questions asked. DELIVERY ANYWHERE, ANYTIME We’ll deliver to your home, dorm, office, the park, the dinner party—wherever you’re at. We deliver 24/7, 365 days a year. POSTMATES UNLIMITED Join Postmates Unlimited for $9.99/month and you’ll get free delivery on every order over $15. LOVE the offer? The annual plan breaks down to only $7.99/month (charged yearly)! REAL-TIME TRACKING Keep tabs on your delivery progress on a live map. FASTEST FOOD DELIVERY IN TOWN Our delivery platform takes time and distance into account to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery. CUSTOMER SERVICE Need help? Our world-class customer service team is available 24/7. You can always reach us at: help.postmates.com NATIONAL PARTNERS Chipotle, Jack in the Box, Shake Shack, By Chloe., Tender Greens, Panda Express, 7-Eleven, Denny’s, IHOP, Walgreens, Chili’s Grill & Bar, Chick-fil-A, Five Guys, The Halal Guys, Panera Bread, Subway, SUGARFISH and many more. ALSO GET DELIVERY FROM Taco Bell, McDonald's, Panda Express, Sweetgreen, Dig Inn, Wingstop, Wendy’s, Raising Cane’s, Nike, Apple, The Cheesecake Factory, Starbucks and many more ACTIVE IN MOST US CITIES Albuquerque, Atlanta, Austin, Baltimore, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Cincinnati, Columbus, Cleveland, Dallas, Denver, Detroit, East Bay, Evanston, Fort Lauderdale, Honolulu, Houston, Indianapolis, Jersey City, Kansas City, Las Vegas, Long Beach, Los Angeles, Louisville, Madison, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, Newark, New York City, Oklahoma City, Omaha, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Queens, Raleigh, Sacramento, San Antonio, Santa Barbara, San Bernardino, San Diego, San Francisco, Salt Lake City, Seattle, SF Peninsula / Bay Area, St. Louis, Tampa, Tucson, Virginia Beach, Washington DC AVAILABLE INTERNATIONALLY Mexico City WAYS TO PAY Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.

Screenshots

Reviews

  • No customer service to call

    1
    By thePrince_musa
    I spend over $100 and everything was incorrect I researched all over the Internet for customer service number and on none of them came up so now I have to just to get take L on my money very very poor customer service I would never order again
  • SCAM!!-Terrible customer service

    1
    By shelbyleigh38
    I ordered 6 or 7 times from postmates and was loving it, until I ordered 4 smoothies and was charged $50 and the delivery guy couldn’t provide a review. After looking on the help section in the app, it said to wait for the charge to post fully (no longer pending) before trying to dispute a charge. So trying to be polite I did just that, even though this was at least $20 over what it should have been. A week later I saw the charge was posted and I messaged customer service to ask for an explanation as to why I was charged so much. I received this response: “Thank you for reaching out about your order from Smoothie King. Since your delivery was completed more than 5 days ago, I am unable to issue a refund or credit for you in this situation. If issues are reported more than 5 days after the completion of a delivery, due to the fast nature of our business, it makes it difficult for us to do the necessary follow-up with all involved parties meaning we can take no further action here. When issues are reported immediately following a delivery it allows us to take the proper steps to resolve any problems. Thank you for understanding, Shelby. Thank you for choosing Postmates” So I responded with two emails over the next few days asking for an explanation, not even a refund and days later I finally received this response: “Thanks for letting us know there was an issue with your order today. I’ve looked over your issue and the circumstances as requested. After reviewing the order again, I wanted to let you know that we are not able to take any further action. We thank you for your feedback and we hope you’ll give Postmates another shot soon.“ This is hands down the WORST customer service I have ever experienced. Be careful if you decide to use this, if someone scams you out of your money they don’t care!
  • For all postmates customer

    3
    By cridddle
    For any of you using Postmate to order whatever. Maybe the drivers wouldn’t think twice to pick up whatever you may need big or small if you actually tip em for their hassle. ESP for fast foods or errands do drugstores or gas stations. Postmates don’t pay em enough so they have to be picky bc people nowadays aren’t considerate. #foodforthought
  • Terrible service

    1
    By Elizebeth Foehr
    It took more than three times as long for my food to get to me and by that time it was cold and I was about to go to sleep. I would not recommend
  • Beware of Click Bait

    1
    By Serenity2
    The only reason I downloaded this app was because a promotion popped up in FB stating that if downloaded, a $100 delivery credit would be applied. But once I clicked the promo, downloaded the app and created the account, nothing. I sent a clear note to customer support and they responded asking for “screenshots “. Well, clearly there aren’t screenshots of something that I’d already clicked through. I was very willing to try this service until it started feeling like a scam. Now I just have a bad taste in my mouth.
  • Information

    5
    By Roquemore g
    Ok I am trying start working I have the card don’t no how go in and start get going please help me
  • Great app!!- said no one ever

    1
    By Denis Guerra
    The app is great you want to wait for 2-3 hours for a delivery and cold food. No number to call support. They “resolve” issues by email and just by answering your email with what you already know they consider the issue resolved. Don’t pay for the premium—- scam!! Overall, I do recommend if you’re a dumb person As I wrote this review, 2.2 hours have passed since I placed my order and no sign of it arriving any time soon. Can you cancel without being charged? Absolutely.... not!!
  • Authorization Holds and Closed Stores

    1
    By JubilationDaily
    I ordered from postmates and they let me place an order at a closed grocery store. Then I was made to cancel the order and was charged fifteen dollars, when it shouldn’t of let me make the order in the first place. Then the authorization hold for around fifth dollars was placed and now I will have to wait for that to return to my account. I was not warned before hand about this hold and this is a substantial amount of money for me. The hold was also not worth the price of the purchase.
  • Wow bad reviews from this app

    1
    By ohmygoshthisismine
    I’m seeing really bad reviews here not one single good review...makes me not want to get the app..k bye I’ll go get my food by my self 😬
  • Worst delivery app

    1
    By lvrgone
    Never had an issue with other delivering apps but this one. Worst food delivery app there is. The orders take longer than normally. There is always missing items on the orders. i receive items i didn’t order and i get charged for them . I always get charge some stupid amount. My card statement never matches the receipt. Not sure if it’s the app or driver but they always deliver to the wrong address.

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