AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.9.2
  • Adult Rating: 4+
  • File Size: 207.57 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 3
From 9,778 Ratings


Peace of Mind Just Got A Lot Easier As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • Fix the crashes!

    By semperfiohana
    I like the app for the purpose of the map and being able to shut the phone off. But it is constantly crashing and not connecting to the server which either doesn’t allow me to shut the phone off or turn it back on.

    By Not so bright parent
    My son disable in 1 minute by removing the management profile which I learned can to be prevented. What a joke.
  • Not worth it

    By Alice2245
    This app won’t even let me get past the set up. It will say “ whoops, something went wrong. or “ this app is not supported by your phone. “
  • honest review

    By emichan04
    This is a terrible app. If you want to make your kids hate you then make them install this.
  • Not good

    By Revelvis
    Installed and reinstalled this numerous times. Will not stay paired with child’s iPhone 8. Tech support is unable to correct issues.
  • This app is beyond terrible

    By JTK13
    When it works which is very rare it doesn’t even work right. I can’t be the only person who thinks they should pay us to test this garbage weekly? Pass on the waste of money and space as it hardly works at all
  • Doesn’t work

    By li boy yay
    I was really excited to use this app but it doesn’t work for me at all. I set up this account many times . So much errors popped up while I was signing up which was a red flag . I recently deleted the app and re installed it because of those errors just to experience the same issues later on that day. It’s not worth it , save your money and time.
  • Beware this will kill wifi

    By Bladerunner5
    The app works fine on cellular but will cripple performance when on any wifi network. AT&T needs to fix the wifi functionality of this app. I have tested this by techs at the Apple Store and confirmed that the wifi has problems with this app even after having iPhone put into DFU mode and setting up as new phone. The problem with wifi returns.
  • Waste of money

    By Gotya71
    This app claims you can block apps and websites, but I found that has not been true. My child can still get any apps and look at any page they want. Even the apps I specified to block were not blocked. The only pluses about it are locations tracking and you can pause the internet.
  • So-So

    By Cra1g1196
    I used the Smart Limits before and like the options it provided such as blocking a number, shutting down calling/texting during specific hours.