AT&T Mark the Spot

AT&T Mark the Spot

By AT&T Services, Inc.

  • Category: Utilities
  • Release Date: 2009-12-07
  • Current Version: 6.0.9
  • Adult Rating: 4+
  • File Size: 9.78 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.3 or later.
Score: 3
3
From 15,729 Ratings

Description

AT&T Mark the Spot is an application that allows AT&T to collect information on its customers network experiences and the performance of their devices and provide updates on enhancements to the AT&T network, addressing users Mark the Spot submissions Features - Simplicity of operation - Submit a report of call, data, or SMS problems - Push notification support - Receive updates on network enhancements from AT&T for issues that customer has submitted (when these news items become available) - Submit a real time report capturing local GPS coordinates at time and place of event, or - Submit a report after the fact when a customer is not at the place where the event occurred - Submit optional additional comments about an event - View nearby and user searchable AT&T Wi-Fi locations, including driving directions - Sign up to receive news on upcoming and completed network updates related to submitted Mark the Spot reports (when these news items become available) AT&T is committed to providing its customers with the best network experience possible. To view the End User License Agreement for AT&T Mark the Spot click here: www.wireless.att.com/learn/articles-resources/wireless-legal-features.jsp

Screenshots

Reviews

  • Terrible name

    4
    By Power-user-Tom
    This app has a terrible name; I can never find it on my phone when I need it. Doesn’t even say “AT&T” as part of it. Please rename it something like “crappy coverage“ or something. I’m marking the LACK of something, after all.
  • Garbage

    1
    By RLE2015
    Garbage there subsidiary company cricket is better and cheaper I’m waiting for the day they take over your network and it will happen because you are liars and thieves and are getting sued everyday over cons this app is not even updated under news its outdated and links dont even work tells me they dont even look at this
  • Terrible

    1
    By Jppranker
    I used for many years and it never provided anything useful. Don’t waste time they are not going to do anything to improve network except what is absolutely necessary
  • Worthless

    1
    By gulfstream5az
    This app appears to simply be a way for ATT to make their customer feel like they are doing something. It is completely worthless, crashes all the time, always says it can’t submit the problem right now, etc. Maybe they are simply afraid to know the problem areas so they created a horrible app so no one will use it.
  • In a word... terrible

    1
    By bradstone68
    The only thing worse than the app is the AT&T network in West Texas in and around Midland. The app always reports issues in area when I report no or bad connectivity and says they are working in it but never see any resolutions or improvement. Might be time for a longtime customer to shop around. Actually it may be overdue. For all the money AT&T makes its time they reinvest in their product and put out a quality service.
  • No longer used

    1
    By Col_Crash
    I am on the phone with AT&T customer support and was just told this app no longer works with their system. This is a waste of space on the phone and does nothing but maybe make the customer feel better about poor service.
  • Rebuild it

    1
    By Redoubts1
    App is a kinda ugly web view, and it’s letterboxed on new phones. An intern could probably refresh this pretty nicely.
  • Just so sad.

    1
    By Patriot96796
    Been using the app for several years. Absolutely zero feedback from AT&T nor any service improvement. AT&T was good in the beginning news about new towers, status of network outages etc etc etc. once the guy who was the founder of this app retired, the focus shifted away.
  • Could use stability improvements

    2
    By Stevers80
    App is still too buggy it crashes and freezes quits in the middle of operating
  • Does anyone at AT&T even use info???

    1
    By cmbukowski
    I thought this would be helpful in making the reception on my phone better where I live. It’s just as useless as AT&T’ It’s another College Football game and I can’t get reception in my home! Come on AT&T!

Comments

keyboard_arrow_up