AT&T ProTech

AT&T ProTech

By AT&T Services, Inc.

  • Category: Business
  • Release Date: 2017-08-14
  • Current Version: 2.0.0
  • Adult Rating: 4+
  • File Size: 103.10 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 11.0 or later.
Score: 4.5
4.5
From 2,976 Ratings

Description

Life can be complicated. Getting help shouldn't be. • Call or message a U.S.-based support expert! • Browse tips customized for your device! Help and support for your technology is just a tap away! Enjoy the premium services that come with an AT&T Mobile Protection Pack or AT&T Multi-Device Protection Pack! Enjoy unlimited access to our team of trained support experts! With AT&T ProTech, the answers to your technological headaches are right in your pocket. Let us help you set up your phone. We can get you connected with your Wi-Fi, Bluetooth, apps, speakers, smart devices, car, and more! Free up your phone's memory with easy access to AT&T Photo Storage! Let us seamlessly back up your phone's photos and videos. To give you the best help possible, a ProTech support expert may ask to view your screen. Depending on your device, we may need to request administrator access to provide remote support. This access will only happen with your permission and will be disabled when the remote session ends. For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected. Reach out to a ProTech expert today. We are here to help!

Screenshots

Reviews

  • So glad I asked!

    5
    By HorseWarrior
    Got great results with a problem we’ve had for months! Super helpful and easy!
  • AT&T store in Athens TN

    5
    By lucinda liles
    Go check out Lawrence. He was awesome. I went in with a broken phone. Came out very happy.
  • No problems now

    5
    By The Great Whitey
    I know AT&T isn’t the least expensive option, but outstanding customer service is practically priceless.
  • Great support

    5
    By Blackmisty63
    This is a great way to get help
  • Pro Tec Fantastic service

    5
    By CHAUI CHI
    I have an iPhone X and I won’t going to details but it wasn’t working. Protech sent me out a new phone but advised me to plug my old phone in anyway. I plug the old phone in and it worked so I sent the new one back. Two days later my iPhone X got real hot and was stuck in one screen and I could not turn it off or do anything. Protec assisted me in the phone and it finally did work. However, Even though they did not see the original new phone back in the office yet, they sent me a new phone. This is to replace my phone which they say may be damaged since overheated. I was only charged the deductible one time. I praise the staff at Protech for their excellent customer service and assistance. Two days before all this happened I was going to take my insurance off my phones, Watches, ipad mini and iPad Pro. I will never take off the insurance on these items. Thank you pro staff again for the wonderful customer service you provide.
  • My watch. By Tyler in Sherman.

    5
    By Skitzzer 420
    Took 2.5 hours today to straighten out my messed up issue. Admittedly some tech guy somewhere fixed the issue but Tyler at the corporate store in Sherman Tx kept the ball rolling and was enjoyable to talk to. I’m sorry but avoid the Gainesville Tx store as I was initially sold the whole hog there with the DirectTV scam.
  • Internet Issue

    5
    By boscoe7
    Bruce was very helpful. Had good follow up!
  • Pro tech support.

    5
    By SteveofHV
    Quick to respond, usually resolves issues and/or questions fast
  • IPhone transition help was excellent!

    5
    By mykulbee
    Fast, easy and thorough! What more could you want!?
  • So awesome!!

    5
    By jental72
    Everyone is friendly and professional. Really necessary after switching from an android to an iPhone. This app made the transition painless!!

Comments

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