AT&T ProTech

AT&T ProTech

By AT&T Services, Inc.

  • Category: Business
  • Release Date: 2017-08-14
  • Current Version: 2.4.0
  • Adult Rating: 4+
  • File Size: 102.86 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 12.0 or later.
Score: 4.74508
4.74508
From 4,170 Ratings

Description

Help and support for your technology is just a tap away! AT&T ProTech provides premium benefits with your enrollment in AT&T Protect Advantage. * With the AT&T ProTech app, you will enjoy virtually unlimited access to our team of trained support experts. We can help you set up a new phone, get connected to your Wi-Fi, Bluetooth, apps, speakers, smart devices, car, and so much more. The answers to your biggest tech questions are right in your pocket. It only takes one click to call or chat with an expert today! Plus, you can free up your device's memory with easy access to AT&T Photo Storage! We’ll help you seamlessly and securely back up your device's photos and videos. To give you the best help possible, a ProTech support expert may ask to view your screen. Depending on your device, we may need to request administrator access to provide remote support. This access will only happen with your permission and will be disabled when the remote session ends. For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected. Reach out to a ProTech expert today. We’re here to help! * AT&T Protect Advantage subscription not required for limited ProTech benefits. Learn more at att.com/protech.

Screenshots

Reviews

  • ALWAYS HELPFUL BEEN WITH ATT 10 years now 😎

    5
    By xxtrans amxx
    BEEN ATT CUSTOMER 10 years now always the best 😎
  • Worthless customer service aka tech support

    1
    By hdhe544
    Their “tech support” is a bunch of customer service that don’t know anything other than chat with their techs, wasting everyone’s time. Waiting for the techs to answer them for them to answer you, what a garbage system they created....wasted days with this tech support that don’t what to do...what a crappy system...AT&T find another company, they are making you look bad bad bad..0 stars for them.
  • Very helpful associate

    5
    By cell phone helpless
    The young lady was very helpful and knowledgeable. She made me feel very comfortable. I want to thank her for all the help she was to me I am 70 years old, I don’t understand how these new phones work and I always worried that I will mess them up. But she made me feel good.
  • Bad Txt person gets my phone Nbr from my profile n uses it wrongly??

    4
    By Rita jr.
    How can I keep this person who sends my txt to Eugene & they have my first name too - weekly n 2 times a week out of my phone & all their bad txt n advertising n using other companies name in txt to Eugene/ not here n my first name Rita? Why can’t AT&T stop this? •This has been going on since the pandemic virus started around that time frame. This person/persons change numbers all the time n I block them n send to 7726 - AT&T Spam & this is still going on. When will this end ??? RitaHellmann
  • Pro tech review

    5
    By danaisgreat
    I have had all great easy experience ls and always solved my issue. Just to be honest one time out of 10 the employee wasn’t available or I was not asking right question .
  • Very professional and caring

    5
    By cocodmp512
    I have been with AT&T for over 20 years. I really enjoy using Pro Tech when a have any issues with my phone. They always are very patient and they take take of their clients. They resolve all of my issues in a timely manner.
  • Pro tec Review

    5
    By coily goily
    Pro tec is absolutely awesome. I love it. It is the best thing that has happened to me. I have learned so much about my IPhone, and am enjoying navigating all the options it has to offer. I am thrilled to be able to call Pro tec and they can walk me through what ever problem I am having. Thank you.
  • Retired Trucker

    4
    By Old dude 420
    I was a Verizon customer until after I retired. I sure could have used this service back then. I would not have been disturbed while driving by B.S. calls. But I still like having it now, my phone rarely rings except for legitimate and personal calls. “SCAM” has apparently become the way of life for the lazy!!!!
  • It was challenging

    5
    By Nicknames arent easy
    Love the folks at AT&T, great professionalism and smooth service for the most part. My first experience using the Assurion coverage was not at all a good one, although it was an unusual circumstance. IPhone 11, structurally the thing is just a slim chunk of glass. Mine fell into a concrete slab and shattered the back- - the screen was cracked as well... but it was still a functional device so they wouldn’t replace or repair the thing. I paid a cell repair shop to install a new screen when it finally gave up the ghost so there’s another 200$ spent. The poor thing was kept together for MONTHS before it finally lost too many pieces to function at all, just before a completed backup no less. Finally, since the phone wasn’t usable anymore I got a replacement sent to me for the surcharge of 200$. I pray the ProTech is a more substantial alternative.
  • Excellent

    5
    By koolkim26
    The gentleman who helped my husband was amazing ! Very knowledgeable and patient !!! I was so impressed with him !!!

Comments

keyboard_arrow_up