AT&T ProTech

AT&T ProTech

By AT&T Services, Inc.

  • Category: Business
  • Release Date: 2017-08-14
  • Current Version: 2.3.0
  • Adult Rating: 4+
  • File Size: 79.72 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 12.0 or later.
Score: 4.5
4.5
From 4,085 Ratings

Description

Help and support for your technology is just a tap away! AT&T ProTech provides premium benefits with your enrollment in AT&T Protect Advantage. * With the AT&T ProTech app, you will enjoy virtually unlimited access to our team of trained support experts. We can help you set up a new phone, get connected to your Wi-Fi, Bluetooth, apps, speakers, smart devices, car, and so much more. The answers to your biggest tech questions are right in your pocket. It only takes one click to call or chat with an expert today! Plus, you can free up your device's memory with easy access to AT&T Photo Storage! We’ll help you seamlessly and securely back up your device's photos and videos. To give you the best help possible, a ProTech support expert may ask to view your screen. Depending on your device, we may need to request administrator access to provide remote support. This access will only happen with your permission and will be disabled when the remote session ends. For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected. Reach out to a ProTech expert today. We’re here to help! * AT&T Protect Advantage subscription not required for limited ProTech benefits. Learn more at att.com/protech.

Screenshots

Reviews

  • Who knew???

    5
    By 156mew
    A great service that I was totally unaware of. Too bad all customer service can’t at least put forth this type of effort. Good job ProTech.
  • ProTech experience

    5
    By razorbacks4me
    Me Mars McGee was the best experience I’ve ever had with AT&T. He answered all my concerns with professional & knowledgeable enthusiasm. He is the epitome of what customer service should be!! Thanks so much Mr McGee. You will be my go to guy if I ever have issues with my phone.
  • Program Director-Day Program for the Developmentally Disabled.

    5
    By DlCorpuz
    Eli from att protect was excellent ,user friendly and an expert . I am 71 years old school director and he save my day by helping me unfreeze my phone . Thank you !!!!
  • Awesome and timeless efficient

    5
    By vlwilkins
    Awesome
  • Yes

    5
    By VQZGQXSPGJLEXaDU
    Greatest
  • Excellent service

    5
    By Hubbydaddy
    I am pleased with the ease of using the application. The customer service technicians have been polite and patient. I have truly enjoyed the services they have provided.
  • I didn’t try yet

    4
    By henry E paez
    I didn’t try yet, will you please send me information about all you do and how to do it Thanks Henry
  • Connection and app problems with iPhone XS

    4
    By lizzardt55
    Thanks to Jasmine and Jesus for trying to help a out of date, burned out technology person. The phone itself is complex and could run a lot easier for old folks! We will get this thing running right!
  • Interesting articles but...

    1
    By UMAppleMan
    Since Asurion took over control of AT&T’s apps, they don’t work. I cannot even create a login or use my known credentials to use the PhotoStorage app. Cannot chat with a tech as the ProTech app has not worked right for the last few months. Am going to unsubscribe from the ProTech service because Asurion has broken everything that used to work. Providing this review might finally get their attention.
  • Does not work

    1
    By Aleeya2782
    I have the protection plan which was verified by att support but no one can get the att ProTech to recognize that I have the protect plan. The app continuously states there is a service issue. Been like this since October 2019. I am still waiting for their protech support to call me back.

Comments

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